> ## Documentation Index
> Fetch the complete documentation index at: https://docs.covianalytics.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Exceptions

> Track and manage exceptions raised against controls and risk events, with full change history.

## Overview

The Exceptions page is where you monitor and manage all formal exceptions within CORE. An exception is raised when a control is not operating as expected or a risk event requires time-limited remediation. This page helps you track every open exception, see who owns it, understand how overdue it is, and review the full change log for audit purposes.

## How to use it

### Tabs

The page has two tabs:

* **Exceptions** — the default view, showing the active exceptions register.
* **Change Log** — a chronological record of all changes made to exception records, useful for audit trails and governance reviews.

### Filters and search

Above the exceptions table, a set of filters lets you narrow the view:

| Filter            | What it does                                                             |
| ----------------- | ------------------------------------------------------------------------ |
| **From Date**     | Show only exceptions created on or after this date.                      |
| **To Date**       | Show only exceptions created on or before this date.                     |
| **Business Unit** | Restrict to a specific business unit.                                    |
| **Team**          | Restrict to a specific team.                                             |
| **Entity**        | Restrict to a specific legal entity.                                     |
| **Search box**    | Free-text search across exception titles, reference numbers, and owners. |

Apply one or more filters in combination to find exactly the exceptions you need. For example, filter by Entity and set a date range to prepare for a quarterly governance committee.

<Frame>
  <img src="https://mintcdn.com/covianalytics/aRJy3M6EhtVatNya/images/exceptions.png?fit=max&auto=format&n=aRJy3M6EhtVatNya&q=85&s=eb1f3b23cdd3e940871704d7a688b504" alt="Exceptions page showing the Exceptions tab with filters for date range, Business Unit, Team, and Entity, and a table listing all exception records with RAYG ratings" width="2560" height="1600" data-path="images/exceptions.png" />
</Frame>

### Exceptions table

The core of the page is the exceptions register. Each row represents a single exception, with the following columns:

| Column          | What it shows                                                                                                                                                |
| --------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| **Element**     | Whether the exception relates to a **CONTROL** or a **RISK EVENT**.                                                                                          |
| **Title**       | The name and reference number of the exception (e.g. "Credit Underwriter Review/Approval of All Lending Decisions (#CR354)"). Click to open the full record. |
| **Owner**       | The individual responsible for resolving the exception.                                                                                                      |
| **Entity**      | The legal entity the exception applies to.                                                                                                                   |
| **RAYG rating** | A Red/Amber/Yellow/Green status indicating the severity or risk level of the exception.                                                                      |
| **Due Date**    | The target date for resolution.                                                                                                                              |
| **Overdue By**  | How many days past the due date the exception is, if applicable. Items not yet overdue show no value.                                                        |

You can sort by any column. Sorting by **Overdue By** in descending order is a quick way to surface the most pressing items.

### Pagination

The table is paginated. Use the controls at the bottom to navigate between pages or adjust the number of records displayed per page.

### Change Log tab

Switch to the **Change Log** tab to see a time-stamped record of every update made to exception records. This includes status changes, ownership transfers, due date extensions, and any notes added. The change log is read-only and supports the same filter controls as the main exceptions tab.

## Tips & Tricks

<Tip>
  Sort the exceptions table by **Overdue By** (descending) at the start of each week to prioritise the most critical items. Addressing long-overdue exceptions first reduces accumulated risk and demonstrates proactive governance to regulators.
</Tip>

<Warning>
  Extending the due date on an exception resets the **Overdue By** counter but does not remove the original due date from the change log. Auditors can see every extension, so ensure each one is justified with a clear rationale in the exception record.
</Warning>

<Note>
  Exceptions may be linked to controls or risk events tracked elsewhere in CORE. Use the **Element** column to understand the source, then cross-reference with the [Controls](/controls) or [Risks](/risks) registers for the full picture. You can also export exception data from the [Export Center](/export/center).
</Note>