About CORE
CORE is a governance, risk, and compliance (GRC) platform built for risk, compliance, and operations teams in insurance and financial services. It brings your risks, controls, indicators, actions, and policies into one place so you can manage your framework efficiently and report with confidence.What you’ll find here
This guide is organised to mirror the sections of the application. Each section covers:- Overview — what the page helps you achieve
- How to use it — the components on the page and how to navigate them
- Tips & Tricks — practical advice to get the most out of each feature
Sections
Dashboard
Your personal overview of tasks, deadlines, and GRC health.
Features
Cross-cutting features like Parent & Child, Simplified Assessments, and Auto-Roll Forward.
Risks
Identify, assess, and monitor risks across your organisation.
Controls
Manage your control framework, assessments, and effectiveness weights.
Actions
Track remediation and improvement actions to completion.
Indicators
Monitor key risk indicators to spot emerging trends.
Policy
Manage your policy library and track review cycles.
Gifts & Entertainment
Record and monitor gifts and entertainment for compliance.
Exceptions
Track overdue items and exceptions across your framework.
Risk Incidents
Log and investigate risk events and near-misses.
Complaints
Record and track customer complaints.
Conflicts of Interest
Declare and manage conflicts of interest.
Reporting
Manage your reporting calendar and regulatory submissions.
Export
Export registers and reports in Excel, Word, PowerPoint, or PDF.
Business Processes
Map and manage your business processes.
Administration
Manage users, roles, and system configuration.